Upon initial instruction AOR Services (formerly Alan O’Rafferty & Associates) implemented Phase 1 of our service Emergency works.

This entailed a Building Contractor securing the property making it safe for access. We then inspected the building and quickly established that there was significant damage.

We met the Insurance Company’s appointed Loss Adjuster and agreed that our client’s appointed Building Contractor carry out the initial clear out works on a time and materials basis which meant that no time was wasted at this point. 

Further opening up works were then carried out by our team in order to ascertain the full extent of damage to the building.

The key to our successful approach was the relationship established and developed with the Insurance Company’s Loss Adjuster. This enabled us to act quickly appointing the Consultants and Contractors required quickly to minimise the time and costs involved.

We identified early on that the services of other consultants and specialist contractors would be required including: 

• Structural Engineer
• PSDP (Project Supervisor Design Stage)
• Historic Building Consultant
• Electrical Services Engineer
• Specialist Cleaning Sub Contractor

The reports produced by the various specialist Consultants enabled us to agree the schedule of works required as a result of the fire.

At this point we engaged with our client to ascertain what they wanted to do in relation to full or partial reinstatement of the building.

On reflection of the circumstances and in conjunction with the advice of our Claims Management Team it was agreed that the Building would not be reinstated and we would proceed to preparing the property for sale. 

Phase 2 of the process involved Project Managing the full strip out and decontamination of the property presenting it in the best possible condition to go to market.  

The client had decided that the property would be sold in its stripped-out state.  We then needed to agree the mechanism by which the Insurance Company would indemnify our client for the Loss sustained.

Commercial Valuations of the property were obtained on behalf of both our client and the Insurance Company. This established a value of the property pre and post fire damage.

We proceeded to produce a Bill of Quantities calculating the cost of reinstating the Building for use as a Hotel subject to the Statutory Upgrades required due to the current building regulations.  This document was produced in consultation of the reports carried out by the Historic Building Consultant (noting that the building is a Protected Structure) and the Electrical Services Engineer Main Contractor. 

We were then able to successfully negotiate an Indemnity settlement resulting in a payment to our client from their Insurers which when added to the sale price achieved for the property. 

The end result of the successful project was that the client was fully Indemnified to the point of incurring no Financial Loss while receiving full end-to-end service delivery from AOR Services.